Privacy Policy
Last updated:
Draft for review. This policy is a starting draft. It is not final legal advice and must be reviewed by a qualified adviser for the jurisdictions in which Scaleon operates before publication. Items marked [confirm] need an owner decision.
Who we are
This website is operated by Scaleon Business Solutions LLP (“Scaleon”, “we”, “us”). You can contact us about privacy at info@scaleonsolution.com.
What information we collect
When you submit an enquiry form we collect the details you enter, which may include:
- your name, business email address and phone number;
- your country of residence and preferred service country;
- the service you are interested in, your business activity and business stage;
- budget, revenue or transaction ranges you choose to provide;
- any message or questionnaire answers you include; and
- whether you agreed to the privacy notice and, separately, whether you opted in to marketing updates.
The forms also record the page you submitted from. We ask you not to submit passport details, bank statements or other sensitive documents through website forms.
If analytics are enabled [confirm: currently disabled], we may collect aggregated usage information such as pages visited and device type.
Why we collect it
- To respond to your enquiry and prepare a scope and quotation.
- To deliver services you engage us for.
- To meet legal and regulatory obligations.
- To send you marketing updates only if you ticked the separate marketing consent box. You can unsubscribe at any time.
Where submissions are stored
Form submissions are processed and stored by our website host, Netlify, Inc., through its Netlify Forms service. Netlify may process data outside your country of residence. If we later connect a CRM or email service, this policy will be updated to name it [confirm].
Who can access your information
Authorised Scaleon personnel. Where you ask for services in Bahrain or Singapore, or for work that needs a licensed professional, we share the information needed with the relevant locally licensed service provider or professional, and only after discussing it with you. We may also disclose information where required by law.
How long we keep it
Enquiries that do not become engagements are kept for [confirm: e.g. 24 months] and then deleted. Client records are kept for the periods required by applicable law.
Your rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal data, to object to certain processing, and to withdraw consent. Email info@scaleonsolution.com and we will respond in line with applicable law.
Cookies
This website does not set advertising or tracking cookies by default. If analytics are enabled in future, a cookie notice will be added where required.
Security
We use reputable hosting with encrypted connections (HTTPS). No method of transmission is completely secure, which is why we ask you not to send sensitive documents through web forms.
Changes
We may update this policy. The “last updated” date shows when it last changed.